Quick and convenient apps to
connect buyers and sellers


million
downloads

users have already benefited from solutions built for our clients


A proper monetization strategy is vital for any business to generate revenue. But without a platform that connects customers and vendors, even the best strategy can fail.

That’s where tailor-made digital solutions are the answer to all needs. Our team of pros has crafted numerous super-successful projects. Moreover, our world-class digital products have part of the canon of proven solutions for various industries such as trade, healthcare, service companies and teleconsultations. 

Our portfolio includes well-recognized brands – and that is the best proof that we are a top software development company that forges remarkable retail & marketplace solutions. We design, build and implement modern, eye-catching, scalable digital products that meet your business goals.

We have proudly worked with well-known brands such as

01


Top B2B app that won Mobile Trends Awards in 2020. Everything that brand needs to engage its customers.

02


Shopping in one of the favorite brands can be not only pleasant, but also super-easy. A perfect easy for boosting the loyalty of customers – with one app.

03


Effective management platform for mental health patients and specialists. Super-secure and with video consultations.

04


Taking care of your health is easy? Yes. Uber-like app for home visits, including payments. Right from your couch.

05


The life of a Real Estate agent is super-busy. Everyone deserves to have more time – that’s why we crafted this RE managing platform.

06


A trustworthy and reliable handyman from the neighborhood – how to find him? With a few taps, with this app. Simple as that.

01


Top B2B app that won Mobile Trends Awards in 2020. Everything that brand needs to engage its customers.

02


Shopping in one of the favorite brands can be not only pleasant, but also super-easy. A perfect easy for boosting the loyalty of customers – with one app.

03


Effective management platform for mental health patients and specialists. Super-secure and with video consultations.

04


Taking care of your health is easy? Yes. Uber-like app for home visits, including payments. Right from your couch.

05


The life of a Real Estate agent is super-busy. Everyone deserves to have more time – that’s why we crafted this RE managing platform.

06


A trustworthy and reliable handyman from the neighborhood – how to find him? With a few taps, with this app. Simple as that.

Features

Description


Marketplace Solutions

Offering a wide range of products or services in one place is one thing, but without a seamless user experience, that leads to increased customer satisfaction and loyalty, there is a fail looming ahead. Our marketplace apps help businesses tap into new markets, scale their operations, and generate revenue through various monetization strategies.

Of course, the visual side is also important. Our UX & UI experts know precisely how to make user journey and eye-candy intertwine. This way, we provide centralized platforms that make transactions efficient, convenient, and pleasant.


Uber-like Apps

Who doesn’t know Uber? It has changed the world – no one imagined jumping into a car driven by a stranger back in the days. Uber was the first solution that paved the way for on-demand service apps. These mobile applications are designed to connect customers with service providers in real-time. And it went way beyond the transportation industry – including food delivery, home services, and even healthcare.

A quick and convenient access to services is what makes life easier. No wonder that Uber-like apps are so popular. With just a few taps, the user can get exactly what he requires. This convenience has led to the widespread adoption of on-demand service apps, transforming the way people access and use different services. And hey, we know how to craft those digital solutions.


Custom mCommerce Apps

Since time is the most valuable currency in the world now, the tailored-to-needs software solutions designed to facilitate online shopping through mobile devices are constantly on the rise. These apps are powerful tools for businesses to manage their online stores and increase customers’ loyalty as well.

Shopping on-the-fly is very convenient – it helps save time (and money as well). It doesn’t require much effort to browse products, compare prices, read reviews, and make purchases anytime, anywhere. It’s like going shopping, but staying on the comfortable couch simultaneously. Custom mCommerce apps are essential for businesses to stay competitive in today’s market.


Loyalty Apps

What’s the convenient way of enhancing customer engagement and fostering brand loyalty? Offering rewards, incentives, and personalized promotions. And the best part that these are available at hand. Loyalty apps provide customers with a convenient and easy way to participate in loyalty programs while allowing businesses to track and analyze customer behavior, preferences, and spending patterns.

Two birds with one stone – customers repeat purchases (personalized offers – that’s a good one), and the retention and lifetime value are increased. Loyalty apps are a great way to strengthen the bond between customers and the brand in a convenient way. We made a few loyalty apps and here’s the good news – they are still successful. Need one?


Sales Support Apps

There is a way to boost the sales in a long-term. It’s an investment in a sales support app. These tools and resources help effectively manage customer relationships, close deals, and drive revenue growth. How? By providing real-time access to essential information, improving communication, and automating routine tasks. You know, even the best expert without proper tools is less efficient.

Sales support apps enhance the performance of the sales team. All crucial data is available in one place, making it easier to make informed decisions and tailor the strategies to individual customers’ needs. It’s about having access to consolidated customer data, sales history, and products’ information – at hand.

Tools and products that boost the revenue

Mindleap

A Canadian startup that created a mobile app to support people in psychedelic integration therapy and give their users holistic tools for better well-being. We built a web app, as well as two native mobile apps for them. The platform achieved such success that MindLeap was acquired by Mydecine Group for 3,5 million CAD, which gave them an additional boost to invest in their digital solution’s growth.

Mobil@Doktorn

This Swedish company is called “an Uber for doctors” because patients can quickly and conveniently book home visits of medical specialists. Its strong sides include a user-friendly design, data safety, robust performance and intuitive, simple functioning.

Immobi

Mobile app for customers, web platform for Real Estate agents – and both are compatible. Our experts delivered a flawless mobile app – made with none other than Flutter. For the desktop application, we decided to build it in Vue.js as a frontend technology. All these resulted in a flexible, fast, and reliable digital product. Now selling or purchasing a property is like a walk in the park.

Choresmiths

An application that helps connect local handymen with citizens in need. The app helps create and strengthen the bonds within the local community. Our solution provides the opportunities for handymen and their clients to find each other and contribute to the local environment with their skills. We crafted a well-performing, elaborate system that doesn’t need a lot of space and memory to work efficiently.

Awards & Certificates

Key questions about
your new app

The efficiency of functionalities of your app is crucial. What valuable data do you need?

Questions

ANSWER


01

How much does it cost to develop a
marketplace app?

The cost to develop a marketplace app depends on several factors, such as the complexity of the project, the number of features, and the required platforms. On average, the cost can range from $100,000 to $250,000.

02

What is a marketplace app?

A marketplace app is a platform that connects buyers and sellers, allowing them to conduct transactions in a secure and efficient manner. These apps can be developed for various industries and business models.

03

How is a marketplace structured?

A marketplace typically has three main components: buyers, sellers, and the platform itself. The platform connects the buyers and sellers, facilitating transactions and providing tools for communication, payment processing, and dispute resolution.

04

How do marketplaces make money?

Marketplaces make money through various revenue streams, such as commission fees, subscription fees, advertising, and transaction fees.

05

How do I start a marketplace startup?

To start a marketplace startup, you should first identify the niche you want to serve, research your target audience, and define your business model. Next, create a development plan, secure funding, and work with a software development company like itCraft to bring your marketplace to life.

06

Is marketplace business profitable?

A well-executed marketplace business can be highly profitable, as it can benefit from network effects, low overhead costs, and scalable growth.

07

How long does it take to build a marketplace
platform?

The time required to build a marketplace platform depends on the complexity of the project and the development team’s expertise. It can take anywhere from a few months to over a year. We usually advise clients on a scope that will enable time-to-market with the first version in 6 months.

08

What are the most recognized marketplace
platforms?

Some of the most recognized marketplace platforms include Amazon, eBay, Etsy, and Airbnb.

09

How do I create a loyalty program app?

To create a loyalty program app, you should first define your program’s objectives and structure, identify the rewards and incentives, and then collaborate with a software development company like itCraft to design and develop the app.

10

What are the main features of marketplace
apps?

Marketplace apps typically include several key features to provide a seamless and efficient experience for users. Some of the main features include:

User registration and profiles: Both buyers and sellers need to create an account and set up their profiles, providing essential information such as contact details, preferences, and payment information.

Product or service listings: Sellers can create and manage their listings, including detailed descriptions, images, pricing, and availability.Search and filters: Buyers can easily find the products or services they’re looking for by using the search functionality and applying filters based on their preferences or requirements.

Ratings and reviews: Users can rate and review products or services, which helps build trust and credibility within the marketplace.

Communication tools: Marketplace apps should provide messaging tools that enable buyers and sellers to communicate directly, facilitating smooth transactions and addressing any questions or concerns.

Shopping cart and payment processing: Apps need a secure and user-friendly payment system that allows buyers to add items to their cart and complete transactions seamlessly.

Order management: Sellers can manage orders, update shipping information, and process refunds or returns, while buyers can track their orders and view their purchase history.

Notifications and alerts: Marketplace apps should send timely notifications to keep users informed about important updates, such as new messages, order status changes, or promotional offers.

Analytics and reporting: For marketplace owners, having access to data and insights on user behavior, sales, and other key metrics can help optimize the platform and drive growth. Admin panel: A robust admin panel allows the marketplace owner to manage users, listings, payments, and other aspects of the platform efficiently.

11

What are the main features of Uber-like Apps?

Uber-like apps, or on-demand service applications, connect customers with service providers in real-time and across various industries. These apps typically include several key features to provide a seamless and efficient user experience:

User registration and profiles: Both customers and service providers need to create an account and set up their profiles, providing essential information such as contact details, preferences, and payment information.

Real-time tracking: Users can track the location and progress of the service provider in real-time, offering transparency and peace of mind.

Estimated time of arrival (ETA): The app calculates and displays the estimated time of arrival for the service provider, allowing users to plan accordingly.

Transparent pricing: Pricing is displayed upfront before a service is requested, ensuring users are aware of the costs involved and can make informed decisions.

In-app payments: Secure and user-friendly payment processing within the app, enabling users to make transactions seamlessly without the need for cash or external payment methods.

Ratings and reviews: Users can rate and review service providers after the completion of a service, helping to maintain quality standards and build trust within the platform.

Push notifications: Timely notifications keep users informed about important updates, such as the arrival of the service provider or changes to their booking.

Booking history: Users can view their past bookings, making it easy to access relevant information or repeat a previous service.

Customer support: In-app customer support features ensure users can quickly get assistance with any questions or concerns they may have.

Cancellation and rescheduling: Users can easily cancel or reschedule bookings, providing flexibility and convenience.

Promotions and referral programs: In-app promotions and referral incentives encourage users to invite friends and family to use the app, driving platform growth and user engagement.

These features work together to create a streamlined and user-friendly experience for both customers and service providers, making Uber-like apps popular across a wide range of industries.

12

What are the main features of mCommerce
Apps?

mCommerce apps, or mobile commerce applications, are designed to provide an engaging and seamless shopping experience for customers. The main features of these apps include:

User-friendly interface: An intuitive and visually appealing interface that makes it easy for customers to browse, search, and purchase products or services.

Product catalog: A comprehensive and organized product catalog, with detailed descriptions, images, and pricing information, allowing customers to easily find and compare items.

Search and filters: Advanced search functionality, along with customizable filters, enabling users to quickly locate products or services based on their preferences or requirements.

Shopping cart: A simple and efficient shopping cart system that allows customers to add items, review their order, and make changes as needed before proceeding to checkout.

Secure payment processing: Integration with secure and reliable payment gateways, ensuring that customers can complete transactions with confidence and ease.

Order tracking and history: Features that enable customers to track the status of their orders and view their purchase history, providing transparency and peace of mind.

Personalization: Personalized product recommendations, offers, and promotions based on user behavior and preferences, creating a more tailored and engaging shopping experience.

Push notifications: Timely alerts and updates related to order status, promotions, and new product launches, helping to keep customers informed and engaged with the brand.Customer reviews and ratings: A system for customers to provide feedback on products or services, helping to build trust and credibility within the mCommerce app.

Customer support: Integrated customer support features, such as live chat or in-app messaging, ensuring that customers can easily get assistance with any questions or issues they may encounter.

Social media integration: The ability for customers to share their favorite products, wish lists, or purchases on social media platforms, increasing brand visibility and encouraging word-of-mouth marketing.

Multi-platform compatibility: Ensuring that the mCommerce app is accessible across different devices and operating systems, providing a consistent user experience for all customers.

13

What are the main features of Loyalty apps?

Loyalty apps are designed to enhance customer engagement and foster brand loyalty by offering rewards, incentives, and personalized experiences. The main features of these apps include:

User registration and profiles: Customers can create accounts and set up their profiles, providing essential information such as contact details and preferences to enable personalized offers and rewards.

Reward tracking: A system to track and manage loyalty points, rewards, or other incentives, allowing customers to easily view their progress and redeem rewards when eligible.

Tiered membership levels: Different levels of membership that offer varying benefits and rewards, incentivizing customers to engage more with the brand and make repeat purchases.Personalized offers and promotions: Tailored discounts, promotions, or product recommendations based on customers’ preferences, purchase history, or behavior, providing a more engaging and relevant experience.

Push notifications: Timely alerts and updates related to new promotions, reward status, or exclusive events, keeping customers informed and engaged.

In-app redemption: The ability to redeem rewards, discounts, or other offers directly within the app, providing a seamless and convenient experience for customers.Social media integration: Features that enable customers to share their achievements, rewards, or favorite products on social media platforms, promoting brand visibility and fostering a sense of community.

Gamification elements: Incorporating game-like elements such as challenges, badges, or leaderboards to make the loyalty program more fun and engaging for customers.

Analytics and reporting: Access to data and insights on customer behavior, engagement, and program performance, helping businesses to optimize their loyalty strategies and drive growth.

Integration with other systems: Seamless integration with existing CRM, POS, or eCommerce systems, allowing for a unified view of customer data and streamlined loyalty program management.

These features collectively help create an engaging and rewarding experience for customers while providing valuable insights for businesses to improve customer retention, satisfaction, and overall loyalty.

14

What are the main features of Sales
Support Apps?

Sales support apps typically include several key features to streamline the sales process and enhance the productivity of sales teams. Some of the main features include:

Contact management: Centralized storage and management of customer information, including contact details, purchase history, and preferences, enabling sales teams to easily access and update customer data.

Deal tracking: Monitoring and tracking of deals at various stages of the sales pipeline, providing real-time insights into deal progress and helping sales teams prioritize their efforts.

Task management: Organization and tracking of tasks, appointments, and deadlines, ensuring that sales professionals stay on top of their responsibilities and never miss critical activities.

Calendar integration: Seamless integration with popular calendar applications, allowing sales teams to schedule meetings, set reminders, and manage their time efficiently.

Analytics and reporting: Access to data-driven insights on sales performance, trends, and patterns, helping sales teams identify areas for improvement and make informed decisions.

Communication tools: Built-in messaging, video conferencing, and collaboration tools that facilitate communication between team members and clients, leading to more efficient and effective interactions.

Document storage and sharing: Secure storage and sharing of important documents, such as proposals, contracts, and product sheets, enabling easy access and collaboration between team members.

Product catalog: A digital catalog of products or services, with detailed descriptions, images, and pricing information, making it easy for sales professionals to showcase offerings to potential clients.

Mobile access: Cross-platform compatibility, allowing sales teams to access the app on various devices, ensuring that they have the necessary tools and information at their fingertips, even when on the go. CRM integration: Seamless integration with existing CRM systems, allowing for a unified view of customer data and streamlined data management across different platforms.

What they say

Thanks to itCraft’s wide experience and involvement we could develop every element of the application together, including its efficiency and comfort of use.

Partner Homedoctor Sp. z o.o.

Szymon Horaczuk

We value itCraft for their professionalism, smooth cooperation, and responsiveness.

Head of Branding and Customer Activation, MAKRO Polska

Anna Heimberger

Got a project? Let’s talk!

Contact us