en
plCreate a loyalty app that
boosts customer retention and drives revenue
million downloads
That’s the number of users who have already benefited from the custom loyalty solutions we’ve created for our clients.
A strong rewards app delivers measurable resultsA solid revenue strategy is essential for growth, but without a loyalty platform that effectively connects customers and providers, even the best plans can fall short. That’s where custom loyalty program app development comes in, designed to meet both consumer needs and business objectives.
Our skilled loyalty app developers creates seamless, scalable mobile loyalty apps for industries like retail, healthcare, logistics and more, helping businesses enhance customer engagement and drive revenue. Trusted by leading brands, we deliver loyalty app solutions that align with your business goals and foster long-term customer loyalty.
A solid revenue strategy is essential for growth, but without a loyalty platform that effectively connects customers and providers, even the best plans can fall short. That’s where custom loyalty program app development comes in, designed to meet both consumer needs and business objectives.
Our skilled loyalty app developers creates seamless, scalable mobile loyalty apps for industries like retail, healthcare, logistics and more, helping businesses enhance customer engagement and drive revenue. Trusted by leading brands, we deliver loyalty app solutions that align with your business goals and foster long-term customer loyalty.
Our approach to custom loyalty app development
At itCraft, we understand that creating engagement and loyalty to clients’ products and services is key to the development of a loyalty app. So, a deep understanding of our clients’ business models and requirements is necessary to ensure that our loyalty app solutions align with their strategic objectives. Whether it is a basic rewards app or top loyalty programs that drive business growth, create personalized offers and strengthen engagement with your brand, our approach focuses on what matters most to our clients and their end-users, delivering meaningful value at every step. Recognizing that each business has unique technical needs, we prioritize selecting the right technology solutions tailored to these specific requirements, ensuring both efficiency and long-term success.
Examples of our apps that enhance engagement and customer retention
01
An award-winning B2B app that replaces physical membership cards and offers personalized promotions, rewards, and discounts to over 105,000 users. It strengthens customer engagement through tailored offers and fosters brand loyalty with a seamless user experience.
02
Easy and enjoyable shopping at one of the most popular retail chains. With the smartphone app for collecting reward points, users can redeem promotional coupons digitally, improving convenience and driving long-term customer loyalty.
03
A secure, user-friendly platform for mental health patients and specialists, offering video consultations on web or mobile. Its flexibility and personalized care services enhance engagement and retention. This app was acquired for 3.5 million CAD within months of its launch.
04
Connecting with a reliable handyman is simple with this mobile marketplace app. The smooth user experience helps build trust and frequent usage, enhancing customer retention and encouraging repeat interactions.
05
An Uber-like app that facilitates home visits and payment processing for healthcare services. By providing an efficient at-home solution, the app simplifies healthcare access and keeps users engaged with its convenient, on-demand features.
01
An award-winning B2B app that replaces physical membership cards and offers personalized promotions, rewards, and discounts to over 105,000 users. It strengthens customer engagement through tailored offers and fosters brand loyalty with a seamless user experience.
02
Easy and enjoyable shopping at one of the most popular retail chains. With the smartphone app for collecting reward points, users can redeem promotional coupons digitally, improving convenience and driving long-term customer loyalty.
03
A secure, user-friendly platform for mental health patients and specialists, offering video consultations on web or mobile. Its flexibility and personalized care services enhance engagement and retention. This app was acquired for 3.5 million CAD within months of its launch.
04
Connecting with a reliable handyman is simple with this mobile marketplace app. The smooth user experience helps build trust and frequent usage, enhancing customer retention and encouraging repeat interactions.
05
An Uber-like app that facilitates home visits and payment processing for healthcare services. By providing an efficient at-home solution, the app simplifies healthcare access and keeps users engaged with its convenient, on-demand features.
Develop your loyalty app with unmatched quality and security
Customer loyalty apps drive engagement and boost retention across industries
Customer
Description
Retail
In the retail industry, loyalty apps drive customer retention by offering personalized rewards, exclusive promotions, and tailored offers. By using a loyalty app, customers are more likely to make repeat purchases, which boosts engagement and increases sales.
Marketplace
In marketplaces, custom loyalty apps foster trust between buyers and sellers. Offering rewards for frequent purchases and personalized offers helps strengthen relationships and improves customer loyalty, leading to greater platform activity and sustained revenue growth.
Healthcare
A loyalty app in healthcare can improve patient retention by providing easy access to appointments, reminders, and care tips. By using the app to deliver personalized offers, reminders, and tailored health tips, healthcare providers create a sense of trust and reliability that supports long-term patient loyalty and satisfaction.
Logistics
Reward apps in logistics help create loyalty by rewarding consistent business and providing efficient services. This strengthens client relationships, making customers more likely to return, while reducing customer acquisition costs.
Transportation
In transportation, loyalty apps offer rewards and discounts for frequent use. These program offers encourage repeat bookings, making customers more likely to stay engaged and improving overall satisfaction with the service.
Service companies
For service companies, custom loyalty apps enhance customer satisfaction by streamlining booking systems and providing personalized offers. This encourages repeat business, reduces churn, and supports steady business growth.
Customer loyalty program apps: a case study by itCraft
Metro
Metro’s (Makro’s) loyalty app, using native programming languages, enhances customer engagement by offering personalized promotions, rewards, and discounts to over 105,000 users. Our skilled developers were tasked with creating native Android and iOS apps to replace physical membership cards, ensuring a seamless entry experience and tailored offers that boost customer retention. The result is an award-winning B2B app that drives user engagement and aligns with Makro’s business goals.
- Native Android and iOS apps for enhanced user convenience
- Digital loyalty card replacement for ease of use
- Secure payment integration with Shopify and Stripe
- AWS-based cloud infrastructure for scalability
- Targeted promotions and offers to increase customer loyalty
Awards & Certificates
Frequently asked questions about creating a loyalty app
Questions
ANSWER
What is a loyalty app?
A loyalty app is a mobile platform that allows businesses to create and manage loyalty and rewards programs. It enables customers to earn points, receive discounts, or unlock rewards when they interact with your products or services. These apps are designed to enhance customer engagement, track purchases, and offer personalized promotions through features like push notifications and real-time analytics.
How can a customer loyalty software benefit my business?
A loyalty app can significantly benefit your business by helping you retain existing customers while attracting new ones. By offering personalized rewards through a mobile loyalty program, you can drive higher engagement and cultivate a stronger customer base. Features such as rewards systems and loyalty punch cards encourage repeat purchases, fostering long-term loyalty and supporting overall business growth.
How long does it take to build a loyalty app?
The timeline for building a loyalty app depends on various factors, including the complexity of the app features, design requirements, and level of customization. For a precise estimate, contact us here to assess your specific needs and project scope.
What is the cost to create a loyalty app?
What are the most popular loyalty app features?
- Rewards system: Offer points, discounts, or other incentives to retain customers and encourage loyalty.
- Push notifications: Send personalized alerts to keep app users informed of new rewards, promotions, or updates.
- Loyalty card integration: Replace physical loyalty cards with a loyalty card app for easy access to rewards and balances.
- AI-powered personalization: Use AI-powered loyalty features to create offers based on customer preferences and behaviors.
- Real-time analytics: Track user activity, purchase behavior, and the performance of your loyalty program software to optimize your program.
- Automated rewards: Automate your program by enabling automatic point redemption, reward notifications, and customer reminders.
- Referral programs: Allow users to invite friends to the app, rewarding both the referrer and new customers.
- Tiered loyalty levels: Introduce advanced features like loyalty tiers (e.g., bronze, silver, gold) to incentivize higher spending and engagement.
- Loyalty punch cards: Include a loyalty punch card feature that allows users to earn rewards after a certain number of visits or purchases.
- In-app marketing campaigns: Run personalized marketing campaigns directly within the app to boost engagement and drive repeat business.
What doest the loyalty app development process at itCraft look like?
At itCraft, the loyalty app development process begins with Product Discovery, where we gain a deep understanding of your business challenges and identify the best ways to deliver value through our loyalty program app development services. Next is Product Design, where our UX/UI experts create intuitive and engaging interfaces that showcase key app features for your mobile loyalty apps. In the Development phase, our skilled loyalty app developers build high-quality mobile apps for iOS and Android, as well as web apps, ensuring smooth functionality and seamless integration. Finally, our Support team provides ongoing assistance to keep your loyalty app solutions running optimally after launch.
How do you ensure the quality of your apps?
We ensure top quality in our loyalty mobile apps through our ISO 9001 certification, which guarantees rigorous quality management processes throughout the development of every app. Our loyalty app development services adhere to these high standards, ensuring that each loyalty app solution meets the specific needs of our clients.
How do you ensure the security of your apps?
We are ISO 27001 certified, which ensures that the highest standards of data protection and security are applied to every app we develop, including our mobile loyalty apps. This commitment reinforces the trust in our loyalty app solutions and the expertise of our loyalty app developers.
Can you integrate the loyalty program software with our existing systems and CRM?
Yes, we can integrate your loyalty app with your existing systems and CRM. As an experienced loyalty app development company, we offer customized rewards app development services to ensure seamless integration. Our skilled development team will design app features that align with your current infrastructure, helping you build customer loyalty. By integrating the loyalty app with your CRM, you can effectively track and engage with your target audience while automating key processes.
Can a loyalty solution be customized to reflect my brand?
Absolutely! Here are some ways to customize your loyalty app:
- App design: Customize colors, logos, and fonts to align with your brand’s visual identity.
- Rewards structure: Create rewards to reflect your brand’s values, offering exclusive brand-related incentives.
- User interface: Design the interface to match your brand’s tone and personality for a consistent experience.
- Loyalty experiences: Implement tiered rewards aligned with your brand’s values for memorable customer interactions.
- Engagement tools: Use tools like social sharing and gamified elements that reflect your brand’s messaging.
- Content and messaging: Customize in-app content and notifications to match your brand’s voice.
- Program structure: Adjust point accumulation and redemption rules to fit your brand’s rewards approach.
- Branded notifications: Deliver push notifications with your brand’s style and messaging.
- Other features: Add location-based rewards or personalized notifications reflecting your brand’s offerings.
Why should you build your loyalty app with itCraft
itCraft is a leader in custom software development, specializing in creating custom loyalty apps to drive customer engagement and retention. Our team of skilled developers knows the best technologies to deliver user-friendly loyalty apps that align with your business needs.
We’ve successfully developed customer loyalty apps for top brands, focusing on building effective loyalty programs that create meaningful connections with loyal customers. We prioritize both your business objectives and the needs of your customers, ensuring that your program is working and offers real value of loyalty.
Our development approach is tailored to meet your requirements, helping you build loyalty apps that drive growth and long-term success. Whether you’re looking to create an intermediate rewards app or an app with advanced features, we are the right loyalty app builder to bring your vision to life.
What they say about our custom apps
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