Our team designs and develops custom telemedicine software that’s reliable, user-friendly, and HIPAA & GDPR compliant. Whether you’re building a mobile app for patients or a web-based telehealth platform for clinicians, we create software solutions that fit your operational needs. Our telemedicine applications are designed to improve access to care, streamline workflows, and support secure communication between patients and healthcare professionals.
With more than a decade of experience designing and developing apps in the healthcare sector, we understand the challenges of the healthcare industry and build each telemedicine solution with usability, data privacy, and long-term scalability in mind. From initial planning to final deployment, we guide you through every step of the software development process. If you’re looking for a practical, scalable, and compliant telehealth solution, our development team is ready to help.
While the terms telehealth and telemedicine are often used interchangeably, they refer to different scopes of digital care. Understanding the distinction is important when planning a telemedicine app development project or selecting a telehealth software solution that fits your needs.
Telemedicine refers specifically to remote clinical services—such as diagnosing, prescribing, or monitoring a patient’s condition using a digital tool. In contrast, telehealth is a broader term that includes both clinical and non-clinical services, including administrative meetings, training, and health education.
Key Differences:
When designing a telemedicine application, our development team tailors each feature to meet clinical workflows. If you’re building a more comprehensive telehealth platform, we incorporate tools to support broader healthcare services and organizational needs.
Whether you need custom telemedicine app development or full-scale telehealth software development, we guide you through every step of the software development process, ensuring the end product meets your goals, regulatory standards, and user expectations.
We simplify the telemedicine software development process by providing a complete range of services—from concept to launch. Our development team works closely with healthcare providers to define requirements, design intuitive user interfaces, and deliver secure, scalable telemedicine apps that meet regulatory standards.
Typical use cases include remote consultations, appointment scheduling, e-prescription handling, secure messaging, and follow-up care management. Each telemedicine application is tailored to the specific needs of your healthcare organization and designed to integrate with your existing systems.
Our goal is to accelerate time to market without compromising quality or compliance. Whether you’re building a mobile telehealth app or a web-based telemedicine platform, we ensure every feature supports clinical workflows and user expectations. With a strong focus on usability, privacy, and performance, we help you launch a telehealth solution that improves care delivery and builds patient trust.
We design and build telehealth applications that are practical, scalable, and built for daily use by patients and healthcare professionals. Whether it’s a native mobile app or a browser-based telemedicine platform, our goal is to support your healthcare services with reliable, easy-to-use features.
We create separate interfaces tailored to each user group. Patients get access to simple tools for managing care, while providers can handle sessions, documentation, and communication from a unified dashboard.
We build responsive web apps and native mobile apps to ensure accessibility across all devices.
We can integrate secure services like Zoom (video), Stripe (payments), and Twilio (messaging) directly into your telehealth solution.
We build telemedicine software that meets HIPAA requirements from the ground up. Compliance isn’t just a checklist—it’s embedded into our software development process, from early planning to deployment and support.
We implement the required safeguards outlined by HIPAA, including:
We deploy telehealth applications on HIPAA-ready infrastructure such as AWS, Google Cloud Platform, and Microsoft Azure, using healthcare-specific configurations to maintain compliance. All third-party tools and services used in your telemedicine app or telehealth platform are also evaluated for HIPAA alignment.
When you work with us, you get a custom telemedicine solution that’s secure, compliant, and ready to support real-world healthcare providers and professionals.
If your telemedicine app project serves patients in the European Union, GDPR compliance is non-negotiable. As an experienced telemedicine software development company, we build platforms that align with privacy regulations from day one—reducing legal risk and protecting user trust.
We also help clients prepare for audits by ensuring all parts of the software development life cycle follow data privacy best practices. From design to deployment, your custom telemedicine software solution is developed to align with European standards for patient safety and privacy.
As your telehealth software development partner, we don’t just implement features—we guide you through the regulatory landscape and build products you can stand behind.
REASON
DESCRIPTION
We are ISO 13485, ISO 27001, and ISO 9001 certified. From the first line of code, our telemedicine software development process is structured to meet HIPAA and GDPR requirements. We create custom telemedicine applications with security, traceability, and patient safety in mind. The development cost of custom telehealth and telemedicine software can be significant and unnecessary compliance issues can destroy software providers of telemedicine services.
We’ve provided application development for healthcare organizations, medical clinics, and healthtech startups. Our team understands integration challenges, patient privacy concerns, and the operational realities of healthcare providers—giving you a practical, real-world advantage. The cost of a telemedicine app can be quite high so understanding the most important telemedicine software features to be implemented is critical when choosing software development services.
Developing the best telemedicine software product requires a cross-functional team of app developers who are experienced in custom software development and understand the telemedicine market. As an experienced telemedicine app development company we provide:
Telemedicine technology is changing all the time and requires an expert healthcare software development company or app development partner. Sometimes, the challenges of telemedicine development can be to deliver custom software that integrates with other systems. We understand HL7, FHIR, DICOM, and other APIs that are necessary within the telemedicine app being developed. Whether you’re modernizing a telemedicine system or starting fresh, we ensure your software integrates seamlessly with existing infrastructure.
The rise in access to healthcare services means patients are looking for a telemedicine option or other types of telemedicine software that meet their demands. When we build a telehealth app or other solutions for healthcare providers, we always consider the goals of the end user. We’ve helped clients launch successful telemedicine platforms that reduce risk, and improve care delivery. This expertise positions itCraft as a valuable telemedicine platform development partner for both mobile app development and web-app development within the telemedicine sector.
itCraft has more than a decade’s experience in healthcare software development. This experience in developing HIPAA and GDPR compliant software coupled with our ISO certification in Quality Management (ISO 9001 & ISO 13485) as well as Information Security Management Systems (ISO 27001), we have created a step-by-step, repeatable process for successful telemedicine app implementation. Our custom telemedicine software development services cover all aspects of the software development lifecycle. This includes:
Feature
Description
Every project starts with a deep dive into your goals, workflows, and constraints. We help define technical requirements, identify risks, and align on timelines and budgets. This ensures we’re solving the right problems with the right approach.
Design in healthcare isn’t just about usability—it must also support accessibility, reduce errors, and reflect the realities of clinical workflows. Our product designers are trained in WCAG accessibility standards and understand how to balance simplicity with functionality in high-stakes environments.
Throughout the development process, our developers work exclusively with secure, compliant architectures suited to healthcare. We follow agile delivery practices and perform rigorous testing—functional, performance, security, and compliance—before deployment. All code is written and reviewed with HIPAA and GDPR in mind. Specific features for telemedicine products will be tested prior to launch to ensure the software enables your end users to take advantage of the healthcare software services you want to provide.
We deploy to cloud environments that meet healthcare data handling requirements, including AWS, Azure, and private infrastructure. We also handle integration with EHR systems, medical devices, and third-party services using HL7, FHIR, DICOM, or custom APIs. We believe that telemedicine is the future of remote care and work hard to ensure robust telemedicine software integrates with your existing systems.
We don’t disappear after launch. As part of our telehealth software development services, we offer maintenance, feature updates, monitoring, and scaling support—so your software continues to perform reliably as user needs evolve or compliance standards change.
Questions
ANSWER
A telemedicine app is designed specifically for delivering clinical services remotely, such as video consultations, digital prescriptions, and remote monitoring. A general healthcare app may include wellness tracking, education, or administrative tools but doesn’t always support real-time patient-provider interaction.
The timeline depends on the complexity of the telemedicine software features, integrations, and regulatory requirements. Most projects take between 3 and 9 months. A detailed discovery phase helps define realistic milestones and development cost.
Yes. We provide full-cycle application development, covering UI/UX design, backend services, cloud deployment, and ongoing support. Our developers have deep experience building both patient-facing mobile apps and complex clinician dashboards.
Absolutely. We regularly work with APIs, HL7, and FHIR to connect custom telemedicine applications with EHRs, billing platforms, and scheduling systems. Seamless interoperability is critical in modern healthcare software.
Yes. Compliance is integrated into our software development life cycle. From data encryption to audit logs and access control, we build software that meets both U.S. and European standards.
We’ve developed a wide range of solutions—from mobile-first telehealth services for rural care, to web-based practice management software, to diagnostic support platforms. Whether you need a standalone app or a full telemedicine system, we tailor it to your use case.
We offer ongoing support and scaling services. This includes maintenance, feature updates, and compliance checks. A successful telemedicine platform is one that adapts over time—and we help you do just that.
Whether you’re improving internal systems, launching new custom telehealth software, or replacing legacy software, we make it easy to take the first step.
Our process is straightforward and commitment-free:
Intro Call – A short conversation to understand your goals and context.
Requirements Review – We’ll look at any documentation you have or help define what’s missing.
Technical Discovery – We identify risks, integration points, and potential challenges.
No-Obligation Proposal – You receive a clear budget estimate and project scope based on real requirements, and discovering the benefits of telehealth app development services of itCraft.
You don’t need everything figured out before we speak. We’ll help you shape the plan and guide you through what comes next.