During the workshop, we went through customer paths and wrote down user stories to determine which functionalities would be the key to create a product that would fulfill the objective of the app. Each view was discussed in detail – we showed them on a TV screen, used printouts and wrote on a whiteboard to freely introduce changes and adjustments. We wanted to engage and motivate 6 attendees of the workshop (2 from the client’s side, 4 from itCraft) to be a part of the process of initial UX design.
We’ve determined what should be included in the app. It needed to:
- Help the user with cataloguing all the products available in the restaurant,
- Improve the planning and control of the budget,
- Introduce the automation and monitoring of the product ordering process based on the current state of pantry,
- Collect and check the correctness of the invoices,
- Support the process of verification of the received goods comparing to the list of ordered ones,
- Create reports.
To achieve that, we needed to build a couple of clickable prototypes that would help us with testing individual features. After filling out all the user stories, we’ve created a mid-fidelity prototype. We did it based on our best UX practices and User Centered Design methodology. We’ve shared each module with potential clients so they could give us insightful feedback.
After collecting useful information from the target group and the client himself, we’ve made a high-fidelity prototype with visual branding and UI elements. Each module was discussed with the client to achieve the best possible result – in terms of visual and technical aspects.